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Software incompatibilities: Software which currently works with NAS OS 4 and continues to receive updates means it’s possible that a future update will suddenly render it incompatible with NAS OS 4’s ageing protocols. And even though remote access can still be configured, it is suggested to only use this feature if absolutely necessary and for as short a timeframe as possible. It is therefore strongly recommended that if you decide to continue using a NAS OS 4 device, to verify that it is as cut-off from the internet as possible. Security Vulnerabilities: Since Security Updates have been discontinued, a NAS OS 4 device on a network could be a point of weakness as vulnerabilities for its ageing protocols could be found and used as a route of attack into the network. What are the risks of continuing to use a NAS OS 4 device? For large scale projects, please do be sure to check out the Seagate Lyve Program to see if we can offer you a Lyve solution. There is currently no direct replacement or follow-up generation of NAS devices available from Seagate or LaCie.

Restart the NAS OS 4 device, the update will proceed automaticallyĪlternative Seagate or LaCie Products to NAS OS 4?.

Place the file in the admin share on the NAS, inside a folder called Update (If you do not have an admin share, create one in Device Manager, and create a new folder called Update inside it if necessary).

Download the required capsule file from the device support page or through Download Finder.

For all other NAS OS 4 devices, use the following method: The Personal Cloud devices have a Manual Update button inside the Device Manager where a capsule file can be selected.

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Whatever the case may be, the automatic update feature in the NAS OS 4 Device Manager is no longer available and it will be necessary to install any updates manually.

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How to manually update a NAS OS 4 device after a Factory Reset?Ī Factory Reset might have been necessary for troubleshooting, or a NAS OS 4 device might just have an older version installed. An older version of NAS OS 4 might replace the current version.All settings are set back to default, including a DHCP IP address (if a Static IP had been set).The admin can create new Shares and move the data appropriately.A new admin account can be created like a 1st Time Setup.All data is placed in a Recovery folder in the Public Share (retaining folder hierarchy).All User Accounts and Shares (and Groups) are removed.

When a Factory Reset is performed, this is the result: The appropriate procedure can be found in each device’s User Manual on its respective support page. Most NAS OS 4 devices use similar steps to perform a Factory Reset, and some require slightly different steps.

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What does this mean for Customer Support of NAS OS 4 devices?ĭue to its End-of-Life status, agent-assisted support will be limited, however web support will continue to be available through User Manuals and Troubleshooting knowledge base articles.

Remote Access can be configured using FTP or SFTP using Port Forwarding.

NAS OS capsule updates can still be performed manually, see how to below.

In case of forgotten admin password, a Factory Reset allows for account recreation without losing data.

The NAS will continue to function as a file repository on a local network for multiple users.

What can I still do with my NAS OS 4 device?

Any other automatic service related to online functionality disabled.

Apps can no longer be installed or updated through the App Manager.

Unable to update the NAS OS 4 capsule through auto updates.

What effects do these final steps have on NAS OS 4? This article applies to the following devices: The Seagate and LaCie NAS OS 4 operating systems have reached the final steps of the end of their support to shift focus to newer products and software.